Summary:
The main function of the trust and safety contractor is to design and implement policies and procedures that help prevent harm to users across the platform of applications and products
Job Responsibilities:
• Work with law enforcement to help understand best practices for trust and safety of user data and protection.
• Support child safety, terrorism and emergency response teams in filtering out unsafe content.
• Support with tactical engagement and education for local and state law enforcement agencies.
• Partner with internal teams in supporting the community of users.
• Stay up to date on cyber threat technology to educate teams on raising red flags when content is threatening or graphic.
• Support Law Enforcement Outreach Managers on communicating best practices to the teams when dealing with trust and safety issues.
• Report content in violation of the company’s trust and safety policies immediately upon discovery.
Skills:
• Knowledge of national and local data safety laws
• Certified Safety Professional certification strongly preferred
• Excellent communication skills, verbal and written
• Detail oriented and a team player
Education/Experience:
• Bachelors degree in related field preferred.
Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.
At Meta, we are constantly iterating, solving problems, and working together to connect people all over the world. That’s why it’s important that our workforce reflects the diversity of the people we serve. Hiring people with different backgrounds and points of view helps us make better decisions, build better products, and create better experiences for everyone.
We give people the power to build community and bring the world closer together. Our products empower more than 3 billion people around the world to share ideas, offer support, and make a difference.
