- Identify potential risks that may negatively impact our community and business and drive investigations to better understand those risks
- Stay informed on current events and public affairs, developing a deep understanding of their potential impact on Meta’s products. Apply this knowledge to inform analyses and decision-making
- Define research parameters and conduct comprehensive investigations and assessments from ideation through execution.
- Perform data analyses to identify key themes that drive product solutions
- Conduct deep-dive qualitative and quantitative analyses on specific content to uncover underlying themes. Produce postmortem analyses and share findings with product teams to identify gaps and improve processes, policies, protocols, and tooling
- Communicate investigation and analysis results effectively to Project Managers and cross-functional teams to influence strategy and actions
- Serve as a user advocate by identifying and surfacing persistent themes to product, policy, and operations teams.
- Content evaluation/review might include sensitive content issues, relating to offensive images and writing, offensive or derogatory language, or other offensive or controversial material
- Develop queries to support data analyses and deliver insights, reports, and data visualizations that drive changes in product, policy, protocols, and tooling
Qualifications:
- 1-2 years of professional work experience in a related field
- Strong experience building and executing sophisticated processes
- Proficiency in quantitative data analysis, deriving deep measurable insights, modeling, and designing and analyzing test plans
- Exceptional business judgment and critical thinking skills, with the ability to use data to quickly develop strategies and make informed decisions
- Strong communication and presentation skills, including experience conveying data & insights to sophisticated audiences
- Strong collaboration and partner leadership skills, with a proven ability to build deep, trust-based relationships across cross-functional teams
- Experience working closely with and effectively communicating to a diverse set of partners in a fast-paced, rapidly evolving environment with tight deadlines
- High-energy work style and an optimistic attitude
- Experience with SQL and Tableau, including data visualization, data wrangling, statistical modeling, and A/B testing
- Background as a Content Specialist, with expertise in social media, content insights, and AI
This role may involve exposure to potentially graphic and/or objectionable content including but not limited to graphic images, videos and writings, offensive or derogatory language, and other potential objectionable material. I.e. child exploitation, graphic violence, animal abuse, self-injury and other content which may be considered offensive or disturbing.
Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.
At Meta, we are constantly iterating, solving problems, and working together to connect people all over the world. That’s why it’s important that our workforce reflects the diversity of the people we serve. Hiring people with different backgrounds and points of view helps us make better decisions, build better products, and create better experiences for everyone.
We give people the power to build community and bring the world closer together. Our products empower more than 3 billion people around the world to share ideas, offer support, and make a difference.
