The Product & Regulatory Operations org is a vital part of Meta's commitment to user and business safety on its platforms, delivering operations for emerging and critical priorities across Meta and Global Operations and in close partnership with product/eng, legal and XFN stakeholders.
The Legal & Compliance team ensures Meta’s compliance and facilitates readiness for key legal and regulatory requirements. These critical obligations impact financial matters, the developer ecosystem, intellectual property, privacy matters, and global emerging regulations. This group creates processes to mitigate risks through increasingly efficient, scalable operations and use of cutting-edge technology.
As a Project Manager within our Legal & Compliance Operations team, you will be a strategic owner of core operational workflows. You will set and execute goals that strengthen automation, integrate AI-driven solutions, and enhance governance structures that support legal, regulatory, and enforcement programs. You will focus on driving operational maturity, efficiency, and resilience by empowering teams through scalable, self-serve tools and strategic planning.
This role requires a proactive, product-oriented mindset with a strong foundation in cross-functional leadership, strategic execution, and program governance. The ideal candidate thrives at the intersection of operations, technology, and compliance, and can communicate clearly across diverse technical and non-technical stakeholders.
Key Responsibilities
Define and execute strategy for core legal and compliance workflows, incorporating automation, AI, and process optimization to increase maturity and efficiencies, manage risks and reduce costs.
Drive adoption of automation and AI across LCO by partnering with product, engineering and LCO LOBs to build and deploy low-code/no-code automation.
Empower operations teams to build and manage self-serve workflows that reduce manual effort and increase scalability.
Bring a product-centric mindset to operational challenges, evaluate technology opportunities—including AI/ML—for process innovation.
Maintain strong documentation including but not limited to: program-wide project plan with a list of deliverables and timelines, program opportunity tracker, roadmaps, repository of action items and take-aways.
Keep project and task owners accountable for timely execution; identify and mitigate risks before they become blockers, escalate issues in a timely manner.
Drive execution of stand-alone projects various in size and complexity to accomplish program and team goals.
Set and monitor key performance indicators (KPIs), track ROI, and drive continuous improvement based on operational data and strategic goals.
Lead strategic planning cycles for operational programs, aligning roadmap milestones with company objectives and compliance obligations.
Establish and maintain governance frameworks for operational readiness, program delivery, and cross-functional decision-making.
Negotiate and communicate operational trade-offs, balancing regulatory, technical, and resourcing considerations to make strategic decisions.
Proactively identify risks, roadblocks, and dependencies across legal, product, compliance, and engineering teams.
Lead clear, concise communication with leadership and stakeholders, including business reviews, escalation management, and root cause analysis. Draft regular program-wide communications to increase awareness and drive engagement.
Minimum Qualifications:
10+ years of relevant experience working in consulting, strategy, operations or equivalent program management experience or educational degree in project management, business, marketing, technology finance or operations
Demonstrated experience implementing automation and AI-driven initiatives in order to improve operational efficiencies.
Solid understanding of AI capabilities and their application in Operations.
Effective critical thinking and experience leveraging data to anticipate and unblock problems and drive solutions
Familiarity with Legal, Public Policy or Regulatory space (including operations, audit, control/safeguard management, etc.), baseline understanding of legal and regulatory risks in the tech industry
Proven time-management and organizational skills, ability to navigate ambiguity and work independently with minimal guidance
Experience working in a collaborative matrix environment with a diverse set of XFNs to drive execution across multiple partner groups.
Experience resolving conflicts by finding win-win scenarios, identifying tradeoffs, and setting clear priorities
Experience in controlling risk and setting priorities
Ability to communicate effectively both verbally in written form, experience creating successful executive-level presentations
Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.
